AI Feature User Journey Map
Objective
The details and insights within the AI user journey are complex and take time to consume. I was tasked with creating visuals to help give a higher-level view and contextualize information.
Interactive presentation preview
Figma map
Printed poster
Results
"I wanted to share with you that Jennifer and I wrote a conference paper on the AI feature user journey, which we submitted to CHI 2022 and which was recently accepted. We also submitted the Figma file with the user journey visual as a supplementary file to the paper, so wanted to share this good news with you and thank you again for your great partnership on this project."
-Sarah (Dynamics 365 User Research)
-Sarah (Dynamics 365 User Research)
Contribution
Design
Experience
Infographic design // Interactive presentation design // Journey mapping
Tools
Figma // Powerpoint
Credit
Hannah Pham - Project support
Michael Harnisch - Project support
Michael Harnisch - Project support